Consumer Reviews · Corporate · Financial Services · Healthcare · Real Estate
Trustpilot API for listing data, listing search and reviews
Get listing data, listing search and reviews from Trustpilot through one API, in the same format as every other platform Zembra supports. No Trustpilot account needed, pay per use.
Trustpilot
Trustpilot data, one standardized API#
Get listing data, listing search and reviews from Trustpilot through one API, in the same format as every other platform Zembra supports. No Trustpilot account needed, pay per use.
At a glance
- No Trustpilot account or credentials needed
- Listing Info available
- Listing Lookup available
- Reviews available
- Same response format as every other platform
- Pay per use, no commitment, no minimum
Services
What you can do with Trustpilot#
Listing Info #
The listing as it appears on Trustpilot right now: name, address, phone, website, hours, photos, rating and review count.
Examples: Example listing
Listing Lookup #
Find the Trustpilot listing of a business from its name and address, or confirm that a listing is the right one.
- Find Search the platform for a business from its name and address.
- Yes
- Match Confirm that a listing belongs to a given business.
- Yes
Reviews #
Every review of a Trustpilot listing, with rating, text, author and owner replies, collected once or monitored for changes.
- Native rating scale Also returned on a 1–5 scale, like every platform.
- 1–5
- Provides edits Earlier versions of edited reviews are returned.
- Yes
- Precise timestamp The exact posting date and time, not a relative date like "2 weeks ago".
- Yes
- Direct link to each review A URL that opens the review itself.
- Yes
- Hidden or not recommended reviews Reviews the platform filters out are returned and flagged.
- No
- Chained pages Each page of reviews needs a token from the previous one, so pages are fetched one after another and a full pull takes longer.
- No
- Owner replies Public answers from the business.
- Yes
Listing URLs
Which Trustpilot URLs you can send#
Send the listing's address as you see it in your browser, or just its slug: Zembra recognizes every form below and treats them as the same listing.
| Accepted format | Note |
|---|---|
https://www.trustpilot.com/review/trustpilot.com | Full URL |
trustpilot.com | Slug |
https://www.trustpilot.fr/review/trustpilot.com | Full URL |
https://fr.trustpilot.com/review/trustpilot.com | Full URL |
trustpilot.com/review/www.trustpilot.com | Slug |
Good to know
How Trustpilot data behaves#
Several reviews from one person #
When someone reviews the same company more than once, Trustpilot shows only the latest. Zembra returns the earlier ones as edits of it.
Trustpilot filters reviews by language by default #
By default, a Trustpilot page only shows reviews written in the visitor’s language. Reviews in other languages only appear after clicking “Show reviews in all languages”, so the list you see in your browser can be much shorter than the total on the page. Zembra retrieves reviews in all languages by default and includes each review’s language in the data so you can filter on your side. It makes no difference whether you add the listing with www.trustpilot.com or a country subdomain such as fr.trustpilot.com.
Trustpilot API status #
Live availability and response times of the Trustpilot integration, checked continuously.
FAQ
Trustpilot API questions#
Do I need a Trustpilot account or API key?
No. Zembra collects public Trustpilot data for you: you only need a Zembra API key, and you pay per use, with no subscription or minimum. #
Which Trustpilot URL do I send to the API?
The URL of the listing as it appears in your browser, or just its slug. Every accepted format is listed above under Listing URLs. #
What can I get from Trustpilot with Zembra?
Listing Info: The listing as it appears on Trustpilot right now: name, address, phone, website, hours, photos, rating and review count. Listing Lookup: Find the Trustpilot listing of a business from its name and address, or confirm that a listing is the right one. Reviews: Every review of a Trustpilot listing, with rating, text, author and owner replies, collected once or monitored for changes. #
Start using Trustpilot data today
Create an account and get 10,000 free credits. No Trustpilot account, no commitment, no minimum.
