Why Zembra
The reviews API teams switch to, and stay with
Every review from 138 platforms, monitored for you and delivered in seconds, in one clean format. No subscription, no minimum, and a team that fixes problems before your users notice them.
- 138 platforms, one format
- Seconds, not hours
- No subscription or minimum
- Same price for every platform
At a glance
Zembra compared with a typical reviews API#
Most review APIs are built to collect a page once. Zembra is built to keep your data complete and current, for as long as you need it.
| Zembra | Typical reviews API | |
|---|---|---|
| Keeping data current | Monitoring built in: one request, then every new review, reply, edit and deletion pushed to you | You schedule and pay for repeated jobs, and detect changes yourself |
| Getting the data | Webhooks push every update to your server, Slack or email the moment it is collected | Polling: you keep asking whether a job is done, and again for new data |
| Speed | First results within seconds, with no priority queues | Queues that can take minutes to hours, sometimes days |
| Completeness | Every review in every language, including hidden, not recommended, edited and deleted ones, with replies and photos | Gaps from pagination, language filters and hidden reviews |
| Format | One schema for all 138 platforms, clean text, stable review IDs, raw data on request | Different shapes per platform, truncated text and duplicates between runs |
| Pricing | Pay per use, no subscription, no minimum, the same price for every platform | Monthly plans to predict, and premium tiers for Google, Facebook or Yelp |
| Missing platform | Built for you at no development cost | Wait for the roadmap, or build it yourself |
| When a platform changes | Caught by our monitoring and fixed before you notice, with a public status page | Your users report missing reviews first, then a ticket queue |
| Support | A direct Slack channel and an account manager who knows your integration | A generic ticket queue |
What sets us apart
Built for products that depend on review data#
Monitoring is built in #
Send one request per listing and get every change pushed to you: new reviews, replies, rating or text edits, deletions and restorations.
- No nightly cron jobs and no guessing how often to check
- No paying for calls that bring nothing new
- Choose the cadence: monthly, daily or near real time
- Every review keeps its ID, so nothing is counted twice
Webhooks, not polling #
Data comes to you as soon as it is collected. No loops asking whether a job is finished, no long-polling connections to keep open, no wasted calls.
- Delivered to your server, Slack or email, set up once for all jobs
- Sent only when something changed: new reviews, edits, replies, deletions
- Pick the detail: counts only, changes only, or everything
- Large results split into pages, so your server is never overloaded
Complete, clean data #
Every review exactly as the platform shows it, in one standardized format whatever the source.
- Hidden, not recommended, edited and deleted reviews included
- Owner replies, photos, language and translations
- Stable review IDs: no duplicates, no false "new" reviews
- The platform's raw data on request for any extra field
Results in seconds, at any scale #
Listing details come back instantly and the first reviews within seconds, whether you track ten listings or hundreds of thousands.
- No priority queues: every request is served right away
- Batch requests to import all your listings in one call
- Dedicated resources for large accounts
- Reading results again is free
Fair, simple pricing #
Pay for what you use, with credits that get cheaper as you grow.
- No subscription, no contract, no minimum
- The same price for Google, Facebook, Yelp and every other platform
- Prepay for lower rates, or pay as you go
- Estimate your cost upfront with the cost estimator
138 platforms, and yours next #
Review sites, marketplaces, directories, app stores and social networks, all in the same format.
- Missing a platform? We build it at no development cost
- Custom fields and endpoints on request
- Find listings from just a business name and address
Nothing to set up on the platforms #
Send a listing's URL or slug and that is it. Zembra handles access, scale and changes on every platform.
- No platform credentials, cookies, logins or API keys
- No proxies, browsers or scrapers to maintain
- Any listing URL format is recognized
Fixed before you notice #
Platforms change their pages all the time. We watch reference listings of every platform, with replies, photos, translations and more, around the clock.
- Changes are caught and fixed by our team, not reported by your users
- Incidents posted on a public status page, with notifications
- An engineering team across several time zones
Support
When something breaks, minutes instead of days#
A platform changes its layout and some reviews stop coming in. Here is how that usually plays out, and how it plays out with Zembra.
The usual way days
- Your customer notices a negative review they never got, posted 5 days ago
- They contact your support team
- Your support opens a ticket for engineering
- The ticket waits to be groomed and prioritized, or interrupts your developers
- After digging through logs, they find the problem is your data provider's
- Your team opens a ticket with the provider, and their own queue starts
Your customer is unhappy and your product's reliability is questioned.
With Zembra minutes
- Our monitoring of reference listings detects the change
- An incident is posted on the status page, and subscribers are notified
- Our engineers fix it and the missed data is collected
- Need us right now? Your private Slack channel reaches the team directly
Most of the time, your users never notice anything.
- Dedicated account manager
- Private Slack channel
- Help from our developers to integrate
- Custom configuration and fields
- Flexible payment plans
- SDKs and a free sandbox
Switching to Zembra
Switch in days, not months#
Many of our customers came from another reviews API or from their own scrapers. Moving is simpler than it looks, and we do the heavy lifting with you.
-
Sign up and test for free
Create an account in a minute with Google or GitHub. Use your free credits on your real listings, or the sandbox, which returns realistic data at no cost.
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Bring your listings in one call
Send all your listings in a single batch request. Only have business names and addresses? Our Lookup service finds the matching listings for you.
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Plug in one format
Every platform returns the same standardized format, so one integration covers them all. Results reach your server, Slack or email by webhook, or you read them with a free GET.
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Go live with us at your side
Our developers help you integrate, review your current setup with you, and stay one Slack message away while you roll out.
Why wait?
Every week on your current provider is another week of missed reviews, nightly jobs and premium-platform fees. Start free today, or let us scope your migration with you on a call.
FAQ
Questions about switching#
How long does it take to switch?
Most teams integrate in days: one format covers every platform, listings come in with a single batch request, and our developers help you along the way. #
Do I need to rewrite my integration for each platform?
No. Every platform returns the same standardized format, so you write one integration. If you need a field we don't standardize, the platform's raw data is available too. #
Can I test before committing?
Yes. Sign up for free credits, test on your real listings or in the free sandbox, and only pay for what you use afterwards. There is no subscription and no minimum. #
What if a platform I need isn't supported?
Tell us. We build new platforms and custom fields at no development cost, and they are priced like every other platform. #
Do I need to poll the API for new reviews?
No. Zembra pushes updates by webhook as soon as they are collected, to your server, Slack or email. You can still read any job with a GET request, for free, whenever you want. #
How do I keep my reviews up to date after switching?
Choose a monitoring level when you add a listing. Zembra checks it for you and pushes new reviews, replies, edits and deletions to your webhook, with no jobs to schedule. #
How much will it cost?
It depends on the number of listings, reviews and the monitoring level. The cost estimator gives you a precise figure in a minute, and credits get cheaper as your volume grows. #
See also: all services · supported platforms · pricing explained · cost estimator
Ready to switch? Start today
Create your account and get 10,000 free credits to test Zembra on your own listings. No subscription, no commitment, and our team helps you move.
