Reply to Reviews API · Coming soon
Reply to Reviews Where There Is No Public API
Post, edit and delete public replies to reviews on behalf of businesses, on platforms with no reply API, starting with Yelp for Business. Coming soon.
The Reply to Reviews API will post public replies to reviews on behalf of a business, on platforms that offer no reply API, starting with Yelp for Business, and edit or delete them later. The business authorizes access once and you never handle its password. It is in development: request early access.
Key facts
- In development: request early access
- Starting with Yelp for Business
- Requires the business's authorization: the owner signs in once, you never see the password
- Post, edit and delete replies of up to 5,000 characters
How it works
Up and running in three steps
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1
The business authorizes you
The owner signs in to the platform once and grants access.
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2
Reply over the API
Post a public reply to any review of the business.
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3
Edit or delete later
Change or remove a reply with the same simple calls.
Supported platforms
Available on Yelp#
More platforms are on the way. New ones appear in the API automatically, with no change on your side.
Use cases
What teams build with it
Reputation management platforms
Let customers answer Yelp reviews from your product, next to their other platforms.
Agencies
Reply on behalf of many businesses and locations from one place.
AI-assisted replies
Post the replies your AI drafts, after approval, without leaving your workflow.
FAQ
Common questions
Is it available now?
Not yet. It's in development: <a href="/contact/">request early access</a> to try it first and help shape it.
Which platforms will be supported?
Yelp for Business first. Tell us which platform you need next.
Do we ever see the business's password?
No. The business signs in on the platform's own page and grants access; neither you nor Zembra see its password.
What will it cost?
Pricing will be announced at launch. Early-access customers get the details first.
Pay only for what you use
Every Zembra service is paid with the same credits, and the more you use, the less each credit costs.