Welcome to Zembra‘s website. At Zembra, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with our services, or make use of our products. We take your privacy seriously and have implemented measures to ensure the confidentiality and security of your information. Please take a moment to familiarize yourself with the details below, and if you have any questions or concerns, don’t hesitate to reach out to our dedicated privacy team.
Last updated October 21, 2020
Thank you for choosing to be part of our community at Zembra (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@zembratech.com.
When you and more generally any visitor, use any of our “Services”, which include our API(s) and features available through the Site (website and customer portal), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services, as well as, any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the express of interest in obtaining information about us or use our products and Services.
The personal information that we collect depends on the context of your interactions with us and our Services, the choices you make and the products and features you use. The personal information we collect may include the following: your name, company name, address, phone number, and email, financial and billing information such as billing name and address, credit card number. Zembra might use this information to help you debug technical errors.
All personal information that you provide to us must be true, complete and accurate, and you must update any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Site.
We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. Additionally, certain information is maintained in a cookie stored locally on your computer.
Will your information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data provided through our services on the following legal basis: More specifically, we may need to process your data or share your personal information in the following situations:
- Billing. Zembra uses Stripe ad a payment provider (www.stripe.com). We don’t store any debit or credit card information on any other servers.
- Business Partners and Service Providers. We may share your information with our business partners (trusted third-parties) to strictly offer you certain services or help us analyze, improve and process data. These third-party companies may perform these tasks on our behalf and under obligations similar to those in this Privacy Policy.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
- Marketing. When you share personal information or we identify you as a customer, Zembra may use your name, logo in our website and marketing materials. We don’t sell, rent or trade your information to any third-party.
Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. To find out more about cookies, check out our cookies policy.
Is your information transferred internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
To provide you with our services, your information may be transferred to, stored, and processed by us and by those third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE ” above), in and other countries.
If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill your need and use of our services.
We will only keep your personal information for as long as your account is active or as needed to provide you our services. You may request to delete your account through the Site and we will start the deletion process after 30 days to allow reactivation period. Please be aware that there may be a delay from the time you delete your account to the time your data is removed, and that some of your data may continue to exist in backup copies.
Also, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
What are your privacy rights?
Opting out of email marketing: You can unsubscribe from our marketing email list at any time through the Site or by contacting us at the email address below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Does California have specific privacy rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the email address below.
Do you make updates to this notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is published on the Site. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at contact@zembratech.com.